State Farm® Insurance Agent Roy Hooker III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Gillis
June 9, 2026
5
out of
5
rating by Susan Gillis
"I had been with State Farm for many years. When I moved to Florida, I was stunned by my premium amount and was forced to change my insurance carrier. Recently, I got a call from Kylie Sutton at State Farm. She reached out to tell me that State Farm had reduced their auto insurance pricing. We compare my current and proposed policies, Kylie explained various policy benefits and costs and I returned to State Farm as my insurance carrier. Great customer service and attention!"
We responded:
"Susan - thank you for taking the time to share your kind comments about Kylie. She is a true professional - fully licensed, and has a deep concern for our clients that she works with. Please know how much we appreciate you and your business. Best Wishes!"
Doug Everhart
June 9, 2026
5
out of
5
rating by Doug Everhart
"I cannot say enough good things about our experience working with Melissa. She has been a wonderful help as we manage multiple policies during a transition period for our family. Melissa has been responsive to every request and question we have, but what sets her apart is her proactivity. She constantly stays ahead of things, regularly checking in with us to ensure bills and policies are being handled appropriately rather than waiting for us to reach out. When we faced a complex situation with a policy renewal, Melissa went above and beyond. She worked directly with State Farm on our behalf and successfully got the potential issue resolved before it became a problem."
We responded:
"Doug - what kind words you shared from your experience with Melissa. With over two decades of learning, serving, and studying she is on the top of her game in taking care of our clients. She is fully licensed and is focused on doing things the right way the first time. Please know how much we appreciate you and the opportunity to serve your insurance needs."
Karen W
June 6, 2026
5
out of
5
rating by Karen W
"I had the pleasure of working with Melissa today for auto insurance, she was so helpful and explained everything even things I wasn't totally aware of. My stepfather has been a customer of State Farm for years and when my own auto insurance of 30+ years went sky high, he recommended I call Melissa for a quote and I'm so glad I did, she was able to save me so much money! I just cannot thank Melissa enough for her expertise, patience and the savings she has provided me. Great service!!"
We responded:
"Karen - thank you for such kind words about Melissa. With over two decades of working with State Farm, she has developed a tremendous knowledge of our business and has a deep, deep committement to take great care of our clients. Thank you for allowing us to assist you with your auto insurance."
Chris Forney
June 5, 2026
5
out of
5
rating by Chris Forney
"I've had State Farm for a long time now. Shelby Evans has always been very quick and helpful with handling my account & questions"
We responded:
"Chris - thank you for taking the time to share your experience with our agency. Our goal is always outstanding service for all clients, and Shelby does just that with them. She is experienced, knowledgeable and certainly caring."
Casey mallants
May 27, 2026
5
out of
5
rating by Casey mallants
"Kylie is great. She'll help you find the right coverage fast!"
We responded:
"Casey - thank you for your kind words. With over 13 years of experience Kylie really knows our products and how to best advise our clients for their insurance needs. She is certainly a very valuable member of our Staff."
Kathy Fisher
May 22, 2026
5
out of
5
rating by Kathy Fisher
"Shelby is a great asset to the Roy Hooker III agency. She is always on top of things and is always available to answer any questions quickly, effectively, and correctly. We have been with this agency for many years and she continues to be a joy to work with."
We responded:
"Kathy - first let me say THANK YOU for the opportunity to help you with your insurance needs. Also, for the kind words about Shelby - she really cares about our clients and our agency. I certainly agree with you that she is a great asset for our agency."
Jay P
May 14, 2026
5
out of
5
rating by Jay P
"Melissa is amazing! Great service and always being able to provide guidance."
We responded:
"Thanks for the review, Jay! Kylie is a great part of our team and we're glad to hear that she was able to help you with your insurance needs. We are happy to have you as a part of the State Farm Family!"
Lynna Comunale
May 6, 2026
5
out of
5
rating by Lynna Comunale
"Melissa is amazing and so helpful. State Farm is the best insurance."
We responded:
"Lynna - thank you for your kind words concerning Melissa. I certainly agree with you, Melissa is special when it comes to taking care of our clients. Also, thank you for the opportunity to assist you with your insurance needs, we certainly appreciate you and your business."
Alyse Cordova
April 23, 2026
5
out of
5
rating by Alyse Cordova
"Kylie was amazing! She was fast and followed up until my policy was confirmed."
We responded:
"Alyse, thank you for sharing your experience with our office and with Kylie. Her attention to details, her knowledge of the insurance industry, and her care for our clients is the focus of our office. I also want to say THANK YOU for the opportunity to serve as your insurance agent."
Leslie Taylor-Rharbi
April 23, 2026
5
out of
5
rating by Leslie Taylor-Rharbi
"A friend referred me to State Farm after hearing about my excessive rate hike with Progressive..I called Kylie and was able to secure the same level of coverage and save over $5K in premium costs for my family of 4 drivers. This was a game changer for us and huge sense of relief! Would highly recommend giving Kylie and SF a chance to give you a quote."
We responded:
"Leslie - I am so pleased that Kylie was able to help you. She is a tremendous asset for our office due to her years of experience with State Farm. Her care and concern for our clients is not only her focus, but certainly of all of our office. Thank you for allowing us to assist you with your Insurance. "
Emory Braswell
April 23, 2026
5
out of
5
rating by Emory Braswell
"It was a pleasure working with Kylie Sutton at Roy Hooker State Farm Insurance. She quickly helped me find better rates for my auto policy and answered all of my questions along the way. She was friendly, responsive, and followed up exactly as promised. I really appreciated the great service."
We responded:
"Emory - thank you for sharing your experience with our office. Kylie’s goal is to always do everything possible to help our clients with their insurance needs. I also want to say THANK YOU for allowing our agency to assist you with your auto insurance."
Glenda Malone LaFaye
April 23, 2026
5
out of
5
rating by Glenda Malone LaFaye
"Kylie was very helpful and pleasant to work with. I was able to save $70 a month and the same coverage I had with another company."
We responded:
"Glenda - thank you for your kind words about Kylie. She truly cares for our clients. Helping our clients with their cost and coverages is certainly her main focus."
Barbara Vason Scott
April 22, 2026
5
out of
5
rating by Barbara Vason Scott
"I have worked with Denise Duck and all the associates at Roy Hooker for years and have been very satisfied. Denise has provided excellent customer service and assistance in managing my insurance needs."
We responded:
"Barbara, your care, understanding, and satisfaction are trademarks of Denise's work. With over 40 years of taking care of State Farm clients, she has an understanding of our industry that few others will ever achieve. Thank you for allowing our agency to help you with your insurance for all of these years. "
Larry Falls
April 13, 2026
5
out of
5
rating by Larry Falls
"My wife and I are selling our Condo and moving back into a single family home in the Tampa area. Our current agency that we used for over 20 years was recently acquired by another agency. We contacted them to inquire about Insurance for the Single family home. We were very frustrated with the agent. Our Realtor suggest that we contact Kylie Sutton at State Farm Roy Hooker Agency. Kylie and the Agency were so helpful in setting up our new Homeowners policy, we immediately transferred our autos and umbrella policies to State Farm. Thank you for your assistance, Larry and Deanna"
We responded:
"Larry, first let me thank you for the opportunity to help you with your insurance needs. Your kind words for Kylie are also deeply appreciated. Kylie is a licensed and valued staff member of our office and comes with years of experience helping our clients. She is extremely knowledgeable in the challenges of today's insurance issues, and really cares about our clients. Wishing you the best in your new home. "
Brett St. Germain
March 19, 2026
5
out of
5
rating by Brett St. Germain
"State Farm is the BEST. Customer service is on point! Thanks for the help and thanks for doing what you do."
We responded:
"Brett thank you for your kinds words about our agency. Our goal is to always treat each of our clients with the same care and concern that we would want. Purchasing insurance today is the easy part ... getting the care and service afterwards becomes the challenge."
whitney horst
March 16, 2026
5
out of
5
rating by whitney horst
"Kylie was so great and save us a ton! Thank you for taking time with us today!"
We responded:
"Whitney, thank you for taking the time to share your experience with our Agency. Kylie is one of our Best and takes the time to give each client the personal attention required to best serve them. Thank you for allowing us to help you with your insurance needs. "
Steven Perez
March 6, 2026
5
out of
5
rating by Steven Perez
"Kylie Sutton and her associates were awesome gave me a great rate saved us tons of money with better coverage. Was fast, friendly, and easy to switch. Highly recommend they're service..."
We responded:
"Steven, thank you for sharing your experience with Kylie and her associates. They are truly an exceptional group with a single focus of giving our clients the Best of Care. Saving money is always great and when you can do with someone that also really cares about you - that is Exceptional. "
Daniel Zurek
March 3, 2026
5
out of
5
rating by Daniel Zurek
"I was helping my niece get insurance for her vehicle. I have been with State Farm for many many years. They are 5 Star Rating from me for sure. A Very Very Kind Lady named Melissa assisted me with this insurance as well to my niece. She helped with e-mails and answered any questions that I had. It makes for such a better day when you can get the services needed in such a kind way. Thank You State Farm for having people who listen and help. Thank You Melissa."
We responded:
"Daniel, thank you for sharing your experience with Melissa and our office. With decades of years of experience, Melissa has developed a tremendous number of clients that love her, her caring, and her knowledge. I am so grateful for your business and allowing us to help you with your insurance needs. I wish your niece safety and protection as she begins her driving experiences."
Ron Hernandez
March 3, 2026
5
out of
5
rating by Ron Hernandez
"Denise Duck was so pleasant to work with in making a revision to my homeowner’s insurance policy. She made it very easy and was so friendly and helpful."
We responded:
"Ron - thank you for sharing your experience with our office. Denise is certainly one of our top staff members. Having her insurance license, it provides her with extreme knowledge in taking care of our clients in addition to being one of the most caring people you will find."
Jackie Rengel
February 3, 2026
5
out of
5
rating by Jackie Rengel
"Such fast responses to my questions."
We responded:
"Jackie, I am so proud that you are pleased with our agency. Our Goal is to take the best care possible of our clients. Thank you for sharing with us."
Enymz Yt
January 30, 2026
5
out of
5
rating by Enymz Yt
"I got the pleasure of getting helped by Melissa who was super informational and took her time to explain everything to me! 👍🏻"
We responded:
"Enymz, I am so happy to hear of your great experience with Melissa. She is certainly one of the best, she is extremely knowledgeable, and very caring when it comes to our policyholders. I also want to thank you for the opportunity to help you with your insurance needs."
Keisha Young
January 21, 2026
5
out of
5
rating by Keisha Young
"Kylie has been a tremendous help. She calls when she says she will, responds to my emails quickly and made everything so easy. She saved me $100/mo! So happy to be back with State Farm and to have her as my agent!"
We responded:
"Keisha - thank you for sharing with us your experience with Kylie. She is certainly one of our top staff members, and one that really cares about our clients. With years of experience in all areas of servicing and assisting our clients she continues to do an outstanding job."
Rebecca
January 16, 2026
5
out of
5
rating by Rebecca
"Really loved working with Kylie Sutton today with my policy. I had a lot of questions, and lack of knowledge of what some of the coverage meant. She was so patient in explaining everything and clearly knows the industry. That gives me a lot of confidence working with someone that is clearly an expert."
We responded:
"Rebecca - thank you for taking the time to share your experience with Kylie. She is certainly one of our top staff members. Her knowledge, along with her caring for our clients is outstanding. I hope you know how much we appreciate the opportunity to help you with your insurance needs."
Kathy Fountain
January 16, 2026
5
out of
5
rating by Kathy Fountain
"Kylie did a great job and walked me through the process. Very satisfied."
We responded:
"Kathy, first let me thank you for the opportunity to assist you with your insurance needs. Also to thank you for your kind words about Kylie, she is one of out top staff members that loves working with our clients. "
Mary Otero
January 12, 2026
5
out of
5
rating by Mary Otero
"I have had the pleasure of working with Denise Duck since day one when I became a State Farm policy holder many years ago. She is very knowledgeable and courteous every time we speak. I love my insurance carrier and all they have done for me and always giving me peace of mind."
We responded:
"Mary - thank you for your kind thoughts about Denise. With decades of experience and a great heart for helping our clients she approaches each day with great enthusiasm. Please know how much we appreciate you and the opportunity to help you with your insurance needs. "